Introduction
First impressions are lasting, and in the digital age, the introductory content your clients see sets the tone for their entire experience. VirtuSpa’s Walkthrough Copy feature allows you to create a welcoming and informative environment that guides your clients through the virtual consultation process.
What is Walkthrough Copy?
Walkthrough Copy in VirtuSpa serves as the narrative your clients encounter during their online consultation journey. It includes the Introduction Panel, Choose Model Panel, and Thank You Panel — each one offering a unique opportunity to engage and connect with your clients.
Editing the Walkthrough Copy
Accessing the Feature:
Within the VirtuSpa dashboard, click on the ‘Virtual Model’ tab.
Select ‘Walkthrough Copy’ to view the current panels.
Customizing Each Panel:
Click on the panel you wish to edit. You will see fields for the title, subtitle, and body text.
Tailor each section to reflect your spa’s voice and the message you want to convey at that particular stage.
Introduction Panel:
This is the first interaction with the client. Use it to warmly welcome them and explain what they can expect from the virtual model.
Choose Model Panel:
Here, clients select a persona. Describe how this step enhances their personalization and assists in visualizing their wellness journey.
Thank You Panel:
After clients submit their details, express gratitude and let them know what to expect next.
Best Practices for Optimizing Walkthrough Copy
Be Welcoming: Use a warm, inviting tone in the Introduction Panel to make a great first impression.
Guide Clearly: Provide clear instructions in the Choose Model Panel to ensure clients understand the process.
Set Expectations: Use the Thank You Panel to thank clients and inform them about the next steps.
Stay On-Brand: Ensure that the language and tone are consistent with your spa’s branding and image.
Be Concise: Keep text clear and brief—enough to guide but not overwhelm.
Conclusion
The Walkthrough Copy is your chance to infuse the consultation process with your brand’s personality and care. By carefully crafting each panel’s content, you can create an engaging and seamless experience for your clients, setting the stage for a successful wellness journey. With VirtuSpa, every word can resonate with your commitment to their well-being.